Our ethos

Our team has a wide range of experience in some very large organisations and have also worked with a number of smaller companies in the last few years. We believe this gives us some very useful experience in applying big-company thinking to smaller companies but without the red tape.

• We like to listen to a business - for us to offer solutions we have to understand what the problem is.
• We're not big on 20 page documents or complex flow charts - we're much more about solving problems and offering the best value service possible.
• We're not into power suits or job titles - we're a smart-casual company with a highly professional attitude - we just don't feel the need for a suit to be taken seriously - this is 2009 after all.....
• We use terms that our customers can understand - we never, ever say "it's a black art" or "that's the secret sauce" - we are absolutely open and honest about techniques and are more than happy to elaborate on any aspect of our service to whatever depth the customer requires.
• We don't work in the adult or exploitation sectors.
• If search marketing doesn't work for your business, we'll tell you.
• If we think your business is flawed, we'll tell you - you can tell us where to go but still, we'll tell you.
• Honesty matters - we like keeping things simple so if there's a problem, if we've made a mistake, if you've made a mistake we'll tell you.